Testimonials

We have a lovely counselling centre in the centre of Dublin city. Following Covid, our business declined and we needed to generate new revenue streams. Elaine looked at our business from the bottom up and motivated us to reflect seriously at what was not working for us. She encouraged us to take steps necessary with her support. We are now more proud of our centre, new brand and the added enquiries for room rental. Working with Elaine was a challenge in time and effort, she asks pertinent questions and invites you to think differently about your business. We are already seeing an improvement in our business. Elaine builds up a relationship with you that invites you to trust her with issues that deeply impact your business and provides an environment that allows lots of exploration of what is possible.

What I really appreciate is that this is not about passing the buck to Elaine, it is about working with someone who will care about you and your business and work as your partner on key projects and systems to allow you to do your best work. Elaine is so professional and reliable and offers such clear thinking on key issues. Coming from a coaching background, I believed she would understand the challenges I faced. She provides a very systemised approach to establishing effective business processes. She has excellent communication skills and an amazing ability to make complex areas understandable. She helps me at critical times in the business and these are hugely significant wins for me. All of which is led by Elaine, who provides a clear focus for me on what I need to do to ensure they happen.

I felt there were systems and processes within the business that I didn’t have a handle on. It felt like a tangle of Christmas tree lights and I knew I couldn’t unravel them on my own. I needed a calm expert. From start to finish I knew I was in safe, competent hands. Elaine won’t stop until the problem is solved and the challenge surmounted. She dives right in and sets to work untangling the issue, step by step. And she kept me in the loop at all times, so I knew where the project was at too, and that gave me great peace of mind. If you’re looking to work with someone who understands how complicated and messy the back end of your business can get, and who knows exactly how to streamline it, then Elaine is the woman for the job!

I felt that my business systems were not necessarily optimised and integrated. I also wanted to ensure compliance with GDPR and other regulations. Elaine asks exactly the right questions, she develops a keen understanding of your business, how you work best and what you want to achieve – she works with you to design a practical and pragmatic solution and, if necessary, will help you get there. As expected, Elaine has knocked it out of the park in terms of being organised, knowledgeable, telling me exactly what I needed to do and when. Elaine’s training as a business coach means that she always asks the right questions! She can solve any problem and you can trust her to deliver on commitments.

Elaine came to work with the board in 2018 and has been a fundamental support for the ICF Ireland team during that time, bringing the Chapter to an operational level that is thriving and is now at a place where it can focus on driving its strategic objectives and continue to bring value to the coaching community in Ireland. Elaine played a key role in this growth. She is a pleasure to work with and somebody who is so dedicated to the work that she does, working in the background with diligence, professionalism and pride. For example, my best friend has already heard me speak very highly of Elaine, such has been her impact, so onboarding would not be necessary as they would already have the information to make that decision.

The image that springs to mind is an anchor. Every time I need grounding, guidance and firm action, I can always count on Elaine. That, for me, is so essential, it helps me move to higher levels within my business. Talking to friends about business is not the same as talking with Elaine. You need someone who is professional and can stir you into the right direction and anchor you when you need it. Business is never linear, there are always ups and downs, and it’s important to have someone you can trust 100% and is reliable and effective for when the downs are looming. Awareness in business is so much more than what we think of, and Elaine carries emotional intelligence with her to all our meetings. A big win for me is being able to disconnect from my role and focus on the business side (which is immensely creative and lucrative), which allows me to create new business concepts which will enable new streams of revenue.

We knew instantly that Elaine would bring her development and strategy skills to the board and support us in the way that we needed. Elaine’s coaching background meant that she understood the industry. We are delighted with the progress of the Irish Chapter; Elaine’s contribution has been invaluable. Working with Elaine allows us to strategise and work on ways to improve on the director roles within the Chapter, connect with our membership and build corporate relationships in the coaching industry. Elaine is a great person to work with, she is direct, communicates clearly and is fun. She knows when to step back and most importantly she keeps the team on track and helps us to be accountable for our individual roles. I know Elaine will continue to provide strong succession planning as the composition of the board changes annually.

Working with Elaine, I felt I was in safe hands. Her depth of knowledge, experience and patience brought structure and clarity to my project, but also instilled a passion and excitement in me that drove me forward at an accelerated pace that I would never have achieved working alone. I was starting an online business from scratch and was finding it difficult to take the first steps. I was feeling overwhelmed and had a complete lack of vision in terms of what results to expect and when to expect them. I’m now doing work with clients that I enjoy and creating a great work-life balance. Elaine gets results. She cares and is very patient. She takes the fear out of things, leaving you to feel that anything is possible if you put the work in. She helps you see and develop your own skills.

It was amazing working with Elaine and I would do it again. She helped me be more ‘client-focused’ and that shift was magical in pulling together an offering that resonates. Elaine is a strategist, a thought provoker and a cheerleader. These traits have been powerful in shifting my perspective while helping me to understand my values as it pertains to work and life integration. She has been invaluable in my quest to attain clarity as I transition in my business. Elaine is truly a master at leading to clarity of purpose, desire and direction.

I am full of good ideas, but not always so hot at the execution. I found Elaine to be very knowledgeable about the kind of online business that I wanted. She was able to offer great suggestions. I also felt that she would be able to keep me on track with what I needed to do. Elaine is also a great mix of friendly, approachable and professional and I felt I could confidently work with her. She has great knowledge in the online space, really cares about the work she does and provides great feedback on what you are trying to do.